Region: UK

Over a million inbound mail items and 14 million outbound customer communications flow through Standard Lifes support services department each year. The division provides document services to all of the Standard Life Group in the UK. The Baileyfield site in Edinburgh is responsible for scanning, storage and distribution of a wide range of materials and mail shots, from pension advice to promotional material. As a provider of a critical internal resource, Standard Life Support Services will show how they strive for best practice to ensure the best value service is provided to the entire Standard Life Group.

Innovation and Continuous Improvement
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Through a period of unprecedented business transformation we will show you how we have substantially improved our document processes. This will include our investment in market leading technology, the lean re-engineering of our processes and the identification and delivery of cost savings (?ms). Basically providing a market leading service at low cost.

We will share how we work in partnership with our customer facing businesses, and clearly demonstrate the value we deliver through our relationship management and internal pricing models, together with our bench-marking approach

Our People
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Throughout a period of unprecedented change, we will share with you how we’ve significantly improved the engagement of our people (as measured by a globally recognised Gallup people engagement tool). This will include our approach to developing high performing teams, which includes how we empower our people and play to their individual strengths. Our approach to rewards & recognition will be shared together with some of the steps we’ve taken in becoming a stronger corporate citizen.

Our overall corporate purpose?
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Our corporate purpose is to generate sustainable, high-quality returns for our shareholders.

Our Mission and Vision
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Our mission is to build valuable customer relationships by helping customers grow and protect their assets.

Our vision is to help our customers around the world feel confident about their future wealth and wellbeing.

Standard Life plc has operations in:

United Kingdom
Austria
Canada
China
Germany
Hong Kong
India
Republic of Ireland

Visit agenda

09.30 Arrival & Refreshments
10.00 Welcome & Introductions
10.15 About Standard Life Document Services
11.00 Innovation & Continuous Improvement
12.00 Our People
13.00 Lunch & Networking
13.30 Site Tour
14.30 Questions & Answers
15.00 Depart

As the leading global supplier of curtain tracks and blinds, Silent Gliss is committed to serving the requirements of the upper end of the window treatment market—the top of the pyramid!

This represents customers who rightly expect the very best in terms of quality, design, technology, service and individuality.

In 1952 Silent Gliss produced the first silent track using the unbeatably efficient combination of siliconised aluminium and top grade nylon. In recent years they have been involved in some of the world’s most noteable developments and refurbishments. At the very heart of their core competencies is innovation inspired and driven by customer needs. Silent Gliss has remained a pioneer in its industry for over 50 years and continues to challenge itself every day.

The manufacturing facility in Broadstairs is a centre of excellence. All production is bespoke and made-to-order. There are approximately 100 employees on site (40 in production). They operate a single shift.

Lean Journey
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During the visit you will see how this innovative company has implemented lean tools and techniques such as 5S, Visual Management, Kanban, SOPs and Value Stream Mapping. The result being a highly efficient facility which can respond effectively to customer demands.

People & Culture
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Also on the visit, Silent Gliss will share how it empowers its teams to achieve the best and how the
company ensures open communication flow internally and externally. The majority of training is undertaken in-house and has been highly effective in motivating and empowering the production teams.

Visit Costs
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Cost Per Person: £295 plus VAT
10% discount for groups of 4 or more.

Visit agenda

10:00 Arrival & Refreshments
10:15 Welcome & Introductions
10:30 Silent Gliss Our Journey
11:30 Lean Journey
12:30 Networking Lunch
13:00 Site Tour
14:00 People & Culture
15:30 Ideas Exchange
16:00 Feedback & Close

Siemens was established in the United Kingdom 175 years ago and now employs around 6,000 people in the UK. As a leading global engineering and technology services company, Siemens provides innovative solutions to help tackle the world’s major challenges, across the key sectors of infrastructure & cities, energy, industry and healthcare. Siemens has offices and factories throughout the UK, with its headquarters in Frimley, Surrey. The company’s global headquarters is in Munich, Germany.

This cutting-edge facility is one of Siemens flagship sites and regarded as a centre of excellence. At Congleton they specialise in the design and manufacture of drive technologies, producing approximately 400,000 drives per annum. They have won multiple industry awards including the coveted European Foundation for Quality Management Award in 2014, where they were recognised for ‘Leading with Vision, Inspiration and Integrity’ and ‘Developing Organisational Capabilities’.

Siemens has embedded continuous improvement as one of their core strategic goals. Their aim is to:

‘Make business improvement ‘business as usual’ for every Siemens employee in the UK.

To do this they have focused on a number of activities including:

– Change management
– Measurement Systems
– Improvement Tools & Techniques
– Training & Development
– Awards  & Accreditations
– Best Practice Sharing

On the visit Siemens will share their journey to operational excellence and an opportunity to visit their state-of-the-art production facility to see lean and best practice in action.

VISIT COST: £395 Plus VAT Per Person

Visit agenda

9.30 Arrivals & Welcome
10.00 Introduction to Siemens Motion Control
10.45 Our Lean Journey
12.00 Networking Lunch
12.30 Factory Tour covering Product & Process Flow; Lean Improvement Projects; Cell Leaders; Strategy Deployment & Alignment
14.30 Review & Feedback
15.00 Close

SIEMENS MAGNET TECHNOLOGY is the worlds leading designer and manufacturer of superconducting magnetic resonance imaging magnets for medical applications. The companys aim is to deliver quality products to customers.

Around 95% of the magnets produced at Eynsham are exported and the business has several Queens Awards for export success.More than 30% of the MRI scanners installed in hospitals worldwide have at their heart a superconducting magnet manufactured by Siemens Magnet Technology.

Lean Manufacturing – our journey
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Some years ago, Siemens Magnet Technology introduced some significant changes to the manufacturing operation at Eynsham. But that was just the start, and in 2006 they embarked on another ambitious programme to improve the processes and workflows, moving towards a single piece flow and pull systems.

Visitors will discover how the introduction of 5S and Kanban has improved the workflow and been implemented in stages; how the employees have become involved and now take responsibility for various aspects of the new ways of working; and how health and safety practices have been improved and become proactive rather than simple statistical recording. Productivity has improved enormously, and throughout the continuous improvement process good communication, strong leadership and quality of product have been vital to success.

Supply Chain Management
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From around 200 individual suppliers, Siemens Magnet Technology now use about twenty. They will share with visitors how they have negotiated with their suppliers to reduce cost and stock levels and introduced other improvements.

Visit agenda

09.45 Arrival & refreshments
10.00 Introductions
10.15 Introduction and background to
Siemens Magnet Technology
10.45 The Lean Journey
11.30 Break
11.30 Factory tour
13.00 Lunch
13.30 Supply Chain Management
14.15 Refreshments and Q&A Session
14.45 Complete questionnaires
15.00 Depart

SAFRAN – is an international high-tech Group and Tier 1 supplier of systems and equipment in the aerospace and defense markets. Operating worldwide, Safran has more than 58,000 employees and sales of 16.5 million Euros in 2017. In February 2018, Safran took ownership of Zodiac Aerospace, significantly expanding it’s aircraft equipment activities.

Landing and Braking Systems
Safran designs, produces and supports landing gear, wheels, carbon brakes and complete landing systems for civil and military fixed and rotary-wing aircraft, including the Airbus and Boeing commercial aircraft, and the Rafale, Eurofighter Typhoon and F-18 fighters.

On the factory tour you will see clear evidence of:

– Excellent Visual Management
– Problem Solving Boards
– Five S / Shadow Boards
– Standard Work / SOP’s
– Suggestion scheme
– Planned Maintenance
– Flow Line
– Cobot operations

TO BOOK
Email: info@onsiteinsights.org
Phone: +44 (0) 2392 468978

COSTS
£345 + VAT per person
10% discount for bookings of 3+

Visit agenda

09.30 Arrival & Welcome
09.45 Safran & the Gloucester Site
10.00 Continuous Improvement Journey
11.00 Gemba (Lean in Action Tour)
13.00 Lunch
13.30 TPM & Maintenance
14.00 Employee Engagement & Training
14.30 Workshop (Sustaining Lean)
15.30 Q&A and Feedback

PP Control & Automation has grown to become one of the world leading providers of control and automation solutions. Employing over 200 staff, the site at Walsall supplies control systems, cable harnesses and high added value solutions to many of the world’s largest and most successful machinery manufacturers.

With an unrivalled commitment to quality and lead time, the business has grown 100% over the last 6 years. The development of their workforce has been key to initiating and sustaining such substantial growth. In response, the company has founded its own in-house “Excellence School of Training” to progress both the culture and skills required in an ever changing market.

With a high degree of automation, over £1 million has been invested in state of the art cable preparation so that PP can provide levels of world class connectivity that are unparalleled.

On this visit you will see how lean six sigma manufacturing environment has been developed to ensure processes are efficient and that quality is consistent for every job completed.

Lean & Six Sigma
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Here is an opportunity to first hand a manufacturing environment that lives and breathes lean six sigma. You will see working examples of Five S, Kanban, Cellular Layouts and Continuous Flow.

People & Development
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PP employees are rewarded for ‘applying a pro-active’ approach and they will share how they help them achieve this. Training is driven by their in-house training facility which they will showcase on the visit.

Visit agenda

9.30 Arrival & Welcome
10.00 Introduction to PP Control & Automation
10.30 Site Tour
11.30 Break
11.45 People Development
Excellence School & Training Roadmap
12.45 Lunch
13.30 Life without a Quality manager
The role of Six Sigma
14.30 Q&A session and feedback
15.00 Close and depar

New Holland are a leading manufacturer of tractors for the Agricultural sector. Part of the Case New Holland Group (a division of Fiat) they have been manufacturing in Basildon for over fifty years. They are one of the few World Class Manufacturing (WCM) sites in the UK and have won a raft of industry best factory awards.

The site employs over 800 people and exports around 90% of the tractors it manufactures to over 120 countries worldwide. New Holland believe that manufacturing excellence has been achieved through a concerted plant-wide effort to put continuous improvement at the forefront of everything they do. To maximise productivity and ensure the operation is as lean as possible, each process is measured, monitored and quality tested. This desire to adapt and maximize the productivity of the plant has manifested itself in a deep attention to detail. Over the past five years they have achieved over £15 million worth of savings through noise reduction, waste reduction, cleanliness and efficiency and they have an ambition to make the site ear protector free.

Being part of a global company they work closely with plants all over the world, sharing ideas and innovation, maximising training and driving improvements at a global level. This commitment to world class manufacturing and continuous improvement has ensured an engaged and productive team and a site that has been recognised as one of the best in the country, if not the world.

With a focus on the environment, New Holland have radically improved the sustainability and environmental impact of the plant, they have also focused on improvements to their product to reduce emissions and improve energy utilisation.

New Holland is also influential in its devotion to improving Basildon and the surrounding area. They have placed a huge emphasis on apprenticeships and have an ongoing partnership with the Pioneer School, an educational facility for children suffering from learning disabilities.

Visit agenda

09.30 Arrival & Refreshments
09.45 The Basildon Operation
10.45 Plant Tour
12.00 Lunch in the showroom
12.45 Product Specialist Tour
13.45 Lean Workshop
15.00 Depart

Mitsubishi is a trusted household name known the world over and associated with a variety of excellent products and services. Originating in the shipping industry back in 1870, the Mitsubishi group has grown into one of the worlds finest corporations. The diverse businesses that have sprung from Mitsubishi share a name to be proud of and a wealth of knowledge and expertise covering many industries, including involvement in shipping, satellite communication, motors, security and expertise in electronics and electrical equipment.

The air conditioning division of Mitsubishi Electric was founded in 1955 (Shizuoka-work Japan) and quickly established itself at the forefront of the industry – a position still enjoyed today. The company was established in Scotland in 1993. With 50 years experience in developing air conditioning systems, we continue to benefit from the sheer size and diversity of the Mitsubishi group. With modern building insulation now at its best and electronic equipment galore in our homes and workplaces, the need for effective heating and cooling is paramount. Our cost-effective, energy-conscious systems are expertly designed to provide the consumer with constant, comfortable living and working environments.

Driven by latest technology
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At Mitsubishi Electric we continually strive to meet the increasing demands of our customers. We were the first in the industry to offer highly advanced inverter driven systems. Using inverter technology our systems produce just the right amount of output to match the exact requirement of any building. These systems work so efficiently that they don’t waste valuable energy by over-heating or over-cooling, resulting in greatly reduced running costs. Alternative systems that may appear cheaper can often cost substantially more to run, making us the most cost-effective choice all round.

The use of ever-advancing technology brings with it the need to implement, maintain, constantly review and improve processes in order to maintain quality. Lean is a way of life at Mitsubishi and the company has built on this culture during its time at Livingston.

Protecting the environment

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As scientific evidence points to man-made chemicals for the damage caused to the ozone layer, we only use chlorine-free refrigerants that are safe and have zero ozone depletion potential. Accordingly, as our systems require less energy to run, they have significantly lower indirect global warming potential too. In short, our constant investment and product development enables us to provide the most efficient equipment possible, whilst protecting the environment at the same time.

Visit agenda

09.30 Arrival & Coffee
10.00 Welcome & Introductions
10.15 Presentations
Sales and Products
Kaizen/Lean/VSM/5S
11.15 Factory Tour A/C 1
12.00 Buffet Lunch
12.45 Factory Tour A/C 2
13.45 Environmental Presentation
14.15 Coffee
14.30 Questions and answers
15.00 Finish; Close

CREATED in 1955, we are the Drinks Division of the Mars Group of companies. With our two market leading brands of Klix and Flavia, we serve over one billion drinks per year, most of which are made at our Basingstoke factory. When you visit us you will get a feeling for the passion we put into our mission of serving the best drinks better.

The visit is centred on our two distinct manufacturing processes, assembly and continuous production sharing with you some of the ups and downs of the past ten years. Whilst we still have far to go, we have learnt much about balancing waste elimination with people engagement and re-aligning manufacturing to customer facing crucial parts of the Toyota 4P model.

Various members of the shop floor teams will talk you through the key activities they are proud of and show you what they have achieved. We will cover a few of things we see as some of the best things we do and will welcome your questions and observations on how we do it. We will structure around our core topics below, with a strong emphasis on sharing and aiding your needs with our experiences. Our aim is to ensure that you get the maximum value from your time with us. See you soon.

Products
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The Klix in-cup drinks system uses ingredients from the most popular drinks brands, including Nescafé Gold Blend and PG Tips tea, and seals just the right amount directly into the cup. This unique system seals in the flavour and guarantees the quality of every single drink. Flavia drinks stations, with patented technology, brew directly from pack to cup. This means each drink is fresh and untainted from the previous brew. Products include a variety of coffees, teas, wellbeing and indulgence drinks.

Building effective teams
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We will look at how and why our teams have grown, how we share objectives, and what we have been able to put in place to support team working, such as training and skills development. Our teams have both independence and interdependence, sharing goals and vision, whilst taking time to be a team.

Lean manufacturing
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You will understand how we meet true customer demand and which tools and techniques we have used to eliminate waste to achieve world class manufacturing standards. We will also show how our maintenance activities support the world class equipment efficiencies that we enjoy.

Visit agenda

09.30 Coffee Tasting
10.00 Welcome & Introduction to Mars
10.15 Our Lean Journey
11.00 Machine Factory Tour
12.00 Lunch
12.30 Drinks Factory Tour
13.45 Building Effective Teams
14.30 Continuous Improvement
15.00 Questions & Close

Jaguar Land Rover is the UKs largest automotive employer, with a world class team of nearly 24,000 people. In the 2011/12 fiscal year, JLR achieved record profits of £1.5 billion an increase of £392 million over the previous year. It is the UK\’s largest automotive manufacturing business built around two iconic British car brands with a rich heritage and powerful consumer appeal and loyalty.

The Halewood Operations is home to the Land Rover Freelander 2 and Land Rover Evoque. It has a reputation for excellent manufacturing quality and is recognised throughout the industry as a centre of excellence for Lean Manufacturing.

The Halewood site is currently celebrating 50 years of operation and employs approximately 4,500 people on three shifts, 24 hours a day.

In the first year of production of the Land Rover Evoque Halewood produced a record 100,000 vehicles. In May this year the site also celebrated the production of the 300,000th Land Rover Freelander 2 which began production in October 2006.

The size of the workforce is currently the highest it has been for 20 years. As well as creating jobs, the ongoing global success of the company means it continues to have a positive economic impact in the North West and throughout the UK supply chain.

This company visit covers the Lean journey undertaken by Jaguar Land Rover and specific activities such as policy deployment, standard operating procedures and the JLR Production system.

The visit includes a comprehensive tour of the manufacturing plant, covering the Body Assembly line and final trim assembly line. Presentations are undertaken on the line to allow you to see first hand how they have achieved world class standards.

The visit is delivered by the company\’s Lean Learning Academy

Visit agenda

09:30 Registration & Refreshments
09:45 Introduction to Land Rover Experience
11.05 Halewood Lean Journey, Policy Deployment, Performance tracking, Problem solving, Audits, Leadership Waste Walk, Training
12:15 Lunch
13:00 Manufacturing Tour, Assembly Line Tour, Andon System, Yamazumi, Standardised Work
15:25 Tea & Coffee
15:30 Standardisation (QPS & WES) Yamazumi, Wrap Up & Questions
16:00 Depart

HMD is the home of the sealless pump. As the first to develop and perfect the magnetic drive for pumping applications, over sixty years ago. With a mag drive seal less pump there is no danger of emissions or leaks. The containment seal is completely glandless so provides the ability to be both user and environmentally friendly. Zero seals mean low maintenance and reduced ongoing costs. There are no seals to replace and, with components common across the HMD range, therefore spare parts inventory can be kept to a minimum.

HMD seal/less magnet driven pumps have a host of applications. They are particularly useful in high temperature, high viscosity, high pressure and hazardous situations.HMD Kontro pumps are particularly applicable to industries such as petroleum, chemical, gas, pharmaceutical and similar sectors where toxic or fine, corrosive or aggressive liquid needs to be pumped and moved. The seal/less pump is particularly suited to environments that are hot or caustic, such as those in petrochemical refineries

Lean Manufacturing – OEE

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We machine only those components that fit our core competency in house, anything simple is outsourced; so to ensure our equipment is utilised fully we conduct OEE for six week blocks and follow up the findings with training plans to allow the operators to fix the problem areas themselves. We can show you the format and spreadsheets used and explain the benefits it has shown us and how to keep it simple.

Supply Chain Management – Scorecards

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We outsource 93% of all required components, so to ensure consistency in quality and delivery time we have created a scorecard system based on the best practices that we could find and refined it. We can show you how to gather the required data and how to approach suppliers with their and your own problems to create a ?win-win solution and how you can effectively manage the top percentage of your supply chain.

People Development & Leadership – Employee Satisfaction

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We complete a biennial employee satisfaction survey as required by our parent company. We have developed a process of improved employee communication which allows a forum for employees to feedback to us what they feel is important. These issues are then the focus for improvement for the company. All actions are linked to categories in the employee survey and a newsletter produced quarterly. Since the start of this process in 2005, our results have improved from 46% to 64% (the largest increase world wide) and we are now targeting 75%.

Visit agenda

09.45 Arrival & Refreshments
10.00 Welcome & Introductions
10.15 Lean Manufacturing:OEE
11.15 Refreshment break
11.30 Supply Chain Management
12.30 Lunch & Networking
13.15 People Development and Leadership
Employee Satisfaction
14.00 Site Tour
15.15 Question & Answer/feedback session
Close & Depart

Heimbach is a global supplier of products for the Paper Industry. With a legacy dating back to 1811, the company now employs 1400 people across the world. The site in Manchester is part of the forming fabrics division, supplying high-value quality-driven fabrics for use in paper manufacture. The Manchester site employs 95 people and is a centre for product development and manufacture.

Lean & Continuous Improvement
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Heimbach can be defined as a make-to-order and versatile manufacturing company. There are eight weaving looms that are up to 14.6 metres wide. Each fabric made is a bespoke endless belt and filter medium which is suited to the particular paper machine it clothes.

Heimbach will share with visitors the tools and techniques that they have introduced to:

– Improve employee engagement
– Improve Quality, Delivery and Reliability
– Control quality costs
– Improve productivity
– Drive continuous improvement throughout the organisation
– Train & Develop employees

Each of these activities has been introduced whilst maintaining a focus on customer needs and demands. Their aim is to deliver right first time, consistently and every time.

Visit agenda

10.00 Arrival & Welcome
10.30 What is PMC?
10.45 Who are Heimbach?
11.15 Employee Engagement
11.30 CI & Lean Journey
12.00 Quality
12.15 Lunch
13.00 Plant Tour
14.00 Review & Learning Objectives
14.30 Close & Depart

Gripple is the market leader of wire joiners and tensioners for the agriculture and viticulture market and wire rope suspension solutions for the construction market.

The company was founded by Hugh Facey in 1988 and has since that date continuously sort solutions for its customers, finding ways to make them more efficient. Innovation is not just a buzz-word for Gripple, it is the foundation of their culture.

Gripple won their fourth Queen’s Award in 2012, which is testament to their commitment to both innovation and the spirit of invention. Having won multiple awards the company continues to challenge and push the boundaries of its industry.

The company thrives on new ideas and some of them are strong enough to warrant their own division. In 2003, Loadhog was opened in Sheffield with the goal of developing transit solutions for a range of industries.

As an employee-owned business, everyone at Gripple and Loadhog is a shareholder, giving strength to the employees and allowing them to control the destiny of the company.

Having been built on an agricultural foundation, Gripple have always appreciated the importance of sustainability. The manufacturing plant has focused on maximising energy efficiency, reducing electricity use, reducing landfill/incinerated waste, increasing recycling, and conserving raw materials.The company is ISO14001 accredited and in 2007 won the EEF Environmental Award.

Visit agenda

09.45 Arrival & Refreshments
10.00 Welcome and Introduction
10.15 The Gripple Story
11.00 Innovation at Gripple
13.00 Lunch & Networking
13.45 Incub: the ideas incubator
14.30 Questionnaires & Close

Ginsters has grown from a small family run business producing traditional handmade Cornish Pasties to become the nations well loved brand of food on the move snacks for busy people.

Today, Ginsters is a favourite in the chiller cabinet, with its popular innovations such as deep fill sandwiches, tasty, tortilla-inspired wraps, ingenious buffet bars, sausage rolls, the deep fill savoury slice range and of course, traditional Cornish pasties. In fact its best selling product, Ginsters Original Cornish Pasty, is the nations best selling pastry!

In addition, the company is totally committed to the South West and continues to invest in the local area. It aims to source the majority of its fresh ingredients from local sources. In addition Ginsters continues to sponsor local associations and charities such as Plymouth Argyle Football Club, Launceston Rugby Club, and C.H.I.C.K.S (Country Holidays for Inner City Kids) and is an active member of BITC.

Developing an Industry-Leading Bakery
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Over recent years Ginsters Lynher Bakery has transformed through an investment programme to develop capacity and flexibility and through significant staff development. This has seen productivity double from the bakery and builds upon a proactive policy of sourcing raw materials locally and reducing its overall environmental impact.

Lean manufacturing techniques have been enhanced and the planning process overhauled to ensure that the Bakery remains at the very forefront of chilled food manufacturing

Visit agenda

09.00 Introduction:Ginsters background
09.30 Our journey of Automation
10.00 Our Lean Manufacturing Strategy
10.30 Training and development of Technical
11.00 Aligning supply chain to manufacturing
11.30 Bakery tour
13.00 Taste Panel
13.30 Key learnings/discussion
14.30 Wrap up and depart

Dwr Cymru Welsh Water supplies drinking water and wastewater services to most of Wales and parts of Western England. It is unique in the water industry, as it is the only not-for-profit Water company in England and Wales. It employs over 3,000 people and serves more than 3 million customers. The company has been recognised for its customer service standards and engagement with its diverse customer base.

This is a highly complex business as its operations cover water supply, sewerage removal and treatment, inbound and outbound call centres. The company manages over 838 sewage treatment works, 66 impounding reservoirs as well as visitor centres across Wales which receive over 1 million visitors each year.

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Lean Deployment
Dwr Cymru are four years into their lean journey and have established an inspiring programme of activity that is being rolled out across the entire company. The initial approach to lean as with many other organisations was very process driven looking at the tools and techniques. Dwr Cymru has moved on from this and whilst it still uses many of the common lean tools they now concentrate on creating the right behavours to embed and sustain continuous improvement in the longer term.

On the visit Dwr Cymru will show how the use of huddle boards engage teams across the organisation and standardise the communication of strategy and continuous improvement objectives. They will share a number of Lean Deployment projects and discuss how they recognise success within the organisation.
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Accredited Lean Training Programme

Welsh Water have a fully accredited Lean training programme to support their company wide deployment.  This includes technical training for Yellow, Green and Black Belt candidates, along with a two day workshop Lean Leadership workshop to embed the leadership elements to drive true cultural change.

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To Book & Costs
Visit Cost: £345 plus VAT per person
To book email: info@onsiteinsights.org

Visit agenda

10.00 Welcome & Introductions
10.30 About Dwr Cymru
11.00 Lean Deployment: Our Journey & the Welsh Water Lean Model
11.30 Visual Management & Team Huddles, Go Look See
12.00 Lean Improvements Meter Reading
12.30 Networking Lunch
13.00 Lean Training Programme
13.30 Asset Care incl. Site Visit
16.00 Feedback Session and Close

The Hams Hall plant located just outside of Birmingham, in the UK, produces the latest generation of three and four cylinder petrol engines. Production also includes the machining of key engine components. First opened in 2001, more than 1,000 people work at the plant, including a number of apprentices, students and graduates.

The site manufactures seven days a week, and a finished engine leaves the production line every minute. More than 1.4 million components are machined at the plant each year.

Hams Hall plays a key role in BMW Group’s global production network, producing vehicles sold around the world, including MINI and the BMW i8 plug-in hybrid sports car.

Continuous Improvement and Lean at Hams Hall
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The visit will cover how they use Value Stream Mapping to define and direct kaizen and improvement activities. They will also share some of the line-side improvements such as the use of Low Cost Intelligent Automation, visual management and cell layout improvements.

Employee engagement & Standard Work
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Standard work and excellent visual management with the use of tools such as team boards and KATA coaching are fundamental to engaging the BMW team in the pursuit of Best Practice. During the visit you will see how the boards are used for information cascades and escalation.

Benchmarking & Gemba
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During the visit you will be invited on two Gemba walks of the factory. During the first you will see the overall production process for the engine assembly and build. During the second Gemba you will see specific tools and techniques that BMW have used within it’s CI programme. You will also engage in some interactive feedback – a true Gemba walk!

Costs & To Book:
_______________

£345 plus VAT Per Person
Group Discounts for 3+ People
10% Discount for ICIPS
Email: Info@onsiteinsights.org or
Call: +44 (0) 2392 468978

Visit agenda

10.00 Welcome & Introductions
10.15 About BMW Hams Hall
10.30 Gemba Walk CI, Lean, Kata, Team Boards
11.30 Employee Engagement & Projects
12.30 Lunch
13.30 Gemba Walk VSM, Leader Standard Work
14.15 Benchmarking Audit
14.45 Workshop & Discussion
15.30 Feedback
16.00 Close & Depart

Agfa Graphics Leeds is at the forefront of the digital printing industry. At the Leeds plant they electrochemically process aluminium coils to make the substrate for lithographic printing plates. A multi-award-winning site they are committed to best practice and are externally certified to be compliant to four major internationally recognized standards: ISO 14001 for Environmental management, ISO 9001 for Quality management, OHSAS 18001 for Health and Safety management, ISO 50001 for Energy Management. Agfa Graphics Leeds has also won several national UK awards for its environmental performance.

Resource efficiency – Sustainability
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Agfa have a long track record of sustainable improvements in efficiency, saving millions of pounds per annum in production costs. The Leeds site is leading a worldwide programme within Agfa to improve sustainability and energy efficiency. The team will share a jargon free, simple approach to driving down waste of all sorts.

Integrated Management System
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Using ISO standards as a best practice template for their management system along with some local simple IT systems innovation, has enabled Agfa to be effective and highly compliant. They will show how the integrated approach results in a best practice performance across a range of key topics with low overheads.

Safety Management – an alternative to 5S
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Most CI programmes are advocated to start with a 5S programme. Their plant history did not take them down this path and they will present an alternative approach with Safety Management at its heart. They believe this is a more effective approach with easier to sustain employee engagement and therefore momentum than the traditional pathway.

Visit agenda

10.00 Welcome and Introductions
10.30 Safety first, not 5S: Why Safety is the best foundation for Continuous Improvement (Carrot)
11.15 Break
11.30 2016 Safety fine regime: You cannot afford NOT to be safe (Stick)
12.30 Lunch & Networking
13.30 Site Tour
14.30 Integrated Management System
15.00 What the CI Consultants don’t tell you
15.15 Question & Answer Session
16.00 Close

Focusing on delivering projects faster is the best way to reduce cost as project time accounts for over 70% of project cost.
We have designed a world class project delivery system for transforming the current state of most projects running late to 90% completing ahead of time and ultimately 50% faster.
A system that radically improves quality and safety simultaneously whist compressing time.

The LTL team use the most advanced tried and tested management and production philosophies, practices, tools and techniques from sports, manufacturing and health care. More importantly LTL has expertise in how to apply the right technique at the right time to achieve optimum outcome without over burdening the project teams.
The workshop will be delivered by Ali Mafi and Hamied Ghadimi, who have over 60 years of combined experience of project processes and systems in construction and oil and gas. Ali and Hamied will share how they have helped projects finish ahead of time with less resources and effort absorbing uncertainties including client changes. They will also demonstrate a system that does not limit itself to techniques such as Agile and Collaborative planning for delivering projects.

Who should attend:
______________

Directors and board members
Senior and operational management
Project and team leaders

Why attend:
_________

– To learn about the built in 50% of time risk allowance saving opportunity.
– To understand the importance of systemic thinking in project environment.
– To appreciate that there are many tools and techniques and which should be applied when,
– To value the power of self-coordination and horizontal accountability.
– To recognise the need to shift from batching up work to One Piece Flow in order to achieve a radical transformation in performance.

Costs & To Book:
_____________

– £345 plus VAT Per Person
– Host Price: £245 plus VAT Per Person
– 10% discount when booking 4 or more places

Visit agenda

09.30 Arrival & Welcome
10.00 Exploring current reality
10.30 Intuition: Benefits & Pitfalls
10.50 Systemic View & Emergence Theory
11.15 Size of Opportunity & Focus
11.45 Practical Exercise
12.15 Designing for Uncertainty
13.00 Systems Thinking
13.15 Feedback & learning loop
13.30 Accountability for outcomes
13.45 Horizontal Accountability & Collective Wisdom
14.00 Ownership & Roles
14.15 Practical Exercise
15.00 Feedback & Close