Region: UK

Happy

About the visit

HAPPY is a multi-award-winning company that was voted 2nd best workplace in the UK in the Financial Times. A training company based in Aldgate, central London, Happy employs just 46 people but has won widespread recognition for its unique approach.

The core principle at Happy is that people work best when they feel good about themselves. The main purpose of the company management is to create a framework where people do indeed feel good about themselves. The result is a people-focused business that has won a plethora of prestigious awards (see below). The business benefits of this approach are clear, and the company has a waiting list of over 2000 people for the next job vacancy!

Creating a great place to work
________________________

What makes a great place to work? Involving visitors, Happy will reveal key principles and specific steps to take to make your workplace one that people will really want to work in. Recognise how to create a blame-free environment and identify the key principle for management focus.

Great customer service
__________________

The first principle of great customer service is: Treat your customers as you would want to be treated. The visit will involve the audience in bringing together great and poor customer service experiences and lead to practical steps you can take. You will recognise what differentiates great service from normal service and identify key steps to help your organisation to improve.

Positive social impact
_________________

Discover ways to develop the social effect of your organisations work on employees and the wider community.

Visit in 60 seconds / Awards

Creating a great place to work … Empowerment methods … Great customer service … Net Promoter Scores … Recruitment and Interviewing techniques … HR & Delegation … 360 appraisals … Inspiring people … Change culture … Work Life Balance … Community Service (CSR)

Visit agenda

10.00: Arrival & welcome
10.15: Creating a great place to work
 When do people work at their best?
 The happy story: a different approach
 Learning from the best
12.15: Great customer service
13.00: Lunch
13.45: Positive Social Impact
14.30: Questions & Answers / Feedback
15.15: Close & Depart

Happy

About the visit

HAPPY is a multi-award-winning company that was voted 2nd best workplace in the UK in the Financial Times. A training company based in Aldgate, central London, Happy employs just 46 people but has won widespread recognition for its unique approach.

The core principle at Happy is that people work best when they feel good about themselves. The main purpose of the company management is to create a framework where people do indeed feel good about themselves. The result is a people-focused business that has won a plethora of prestigious awards (see below). The business benefits of this approach are clear, and the company has a waiting list of over 2000 people for the next job vacancy!

Creating a great place to work
________________________

What makes a great place to work? Involving visitors, Happy will reveal key principles and specific steps to take to make your workplace one that people will really want to work in. Recognise how to create a blame-free environment and identify the key principle for management focus.

Great customer service
__________________

The first principle of great customer service is: Treat your customers as you would want to be treated. The visit will involve the audience in bringing together great and poor customer service experiences and lead to practical steps you can take. You will recognise what differentiates great service from normal service and identify key steps to help your organisation to improve.

Positive social impact
_________________

Discover ways to develop the social effect of your organisations work on employees and the wider community.

Visit in 60 seconds / Awards

Creating a great place to work … Empowerment methods … Great customer service … Net Promoter Scores … Recruitment and Interviewing techniques … HR & Delegation … 360 appraisals … Inspiring people … Change culture … Work Life Balance … Community Service (CSR)

Visit agenda

10.00: Arrival & welcome
10.15: Creating a great place to work
 When do people work at their best?
 The happy story: a different approach
 Learning from the best
12.15: Great customer service
13.00: Lunch
13.45: Positive Social Impact
14.30: Questions & Answers / Feedback
15.15: Close & Depart

Happy

About the visit

HAPPY is a multi-award-winning company that was voted 2nd best workplace in the UK in the Financial Times. A training company based in Aldgate, central London, Happy employs just 46 people but has won widespread recognition for its unique approach.

The core principle at Happy is that people work best when they feel good about themselves. The main purpose of the company management is to create a framework where people do indeed feel good about themselves. The result is a people-focused business that has won a plethora of prestigious awards (see below). The business benefits of this approach are clear, and the company has a waiting list of over 2000 people for the next job vacancy!

Creating a great place to work
________________________

What makes a great place to work? Involving visitors, Happy will reveal key principles and specific steps to take to make your workplace one that people will really want to work in. Recognise how to create a blame-free environment and identify the key principle for management focus.

Great customer service
__________________

The first principle of great customer service is: Treat your customers as you would want to be treated. The visit will involve the audience in bringing together great and poor customer service experiences and lead to practical steps you can take. You will recognise what differentiates great service from normal service and identify key steps to help your organisation to improve.

Positive social impact
_________________

Discover ways to develop the social effect of your organisations work on employees and the wider community.

Visit in 60 seconds / Awards

Creating a great place to work … Empowerment methods … Great customer service … Net Promoter Scores … Recruitment and Interviewing techniques … HR & Delegation … 360 appraisals … Inspiring people … Change culture … Work Life Balance … Community Service (CSR)

Visit agenda

10.00: Arrival & welcome
10.15: Creating a great place to work
 When do people work at their best?
 The happy story: a different approach
 Learning from the best
12.15: Great customer service
13.00: Lunch
13.45: Positive Social Impact
14.30: Questions & Answers / Feedback
15.15: Close & Depart

Crowcon Detection

About the visit

Crowcon Detection Instruments specialises in the development, manufacture, sale and support of flammable and toxic gas detection equipment. The company was founded in 1970 and has constantly led the field with products designed for safety and environmental monitoring.

Based in Abingdon, Oxfordshire in the UK, and with branch offices in Holland, the USA, Singapore and China, Crowcon’s products are sold throughout the world, serving oil, gas and petrochemical companies, public utilities, clean water and sewage treatment companies, fire brigades, construction companies and other organisations where accidental leakage of gas or vapour can become a toxic or explosive danger. Crowcon is part of the Halma Company.
________________________
Strategy & Lean Deployment

Crowcon will share on the visit how they have developed their site-wide Continuous Improvement programme and the Key Performance Indicators (KPI) which measure and track implementation. Clear visual management across the factory ensures that key metrics such as Five S, Health & Safety and quality are measured and improved by each cell.

___________
Lean Projects

Crowcon have undertaken an extensive training programme using the NVQ Business Improvement Techniques (BIT) which provides a foundation of Lean knowledge. On the visit the team will share some of the projects which have reduced waste and improved productivity. You will also see how the company uses Kaizen events and A3 problem solving to make ongoing improvements.
__________
R&D Collaborative Roadmap

Crowcon are currently developing their Roadmap for R&D and Industry 4.0 which includes e-working and the integration of emerging technologies into production. They will be inviting attendees to discuss their current journey & encourage knowledge sharing on the topic.

_______________
Costs & To Book
Visit Cost: £345 plus VAT Per Person
To Book: info@onsiteinsights.org

Visit in 60 seconds / Awards

Lean & World Class Manufacturing… Lean Tools & Techniques … Communication Towers … A3 Problem Solving … BIT Journey … Kaizen … Visual Managment … Five S … Workplace Organisation … R&D … Future-proofing Production … Customer-Led Improvements … Lean Office … Operational Strategy & Deployment

Visit agenda

10.00: Welcome and Introduction
10.30: Our Journey
11.00: Operational Strategy & Roadmap
11.30: Customer Focused Improvements & Lean Office
12.00: Networking Lunch
12.30: Gemba (Site Tour) Coms, A3, BIT, Kaizen
13.30: Industry 4.0
14.00: Feedback & Open Discussion
14.30: Depart

Princes Foods

About the visit

Princes Foods is one of the world’s leading suppliers of food and drink products. With a diverse portfolio of products including many household names, the company supplies to major supermarkets across the world. Owned by the Mitsubishi Group since 1989 the company continues to grow both organically and through acquisition. Princes Food brands include: Napolina, Flora, Batchelors, Branston, Aqua Pura, Crosse & Blackwell, Cookeen and Shippams. It’s own branded products are well established household names across the world. They are committed to producing quality branded and customer own brand products that deliver innovation and convenience to meet changing consumer needs.

Lean and continuous improvement has been applied across the sites to help them deliver improved value for their customers. On the visit you will see excellent visual management, workplace organisation and how they have used lean tools to drive cost reduction and process improvements. You will also see how Princes have achieved excellent levels of engagement through training and communication to support their CI activities.

Visits to Princes take place across three different sites:

Belvedere Site – Edible Oils
The site at Belvedere is where Princes blends and bottles their customers own-brand products. These products include olive oils, balsamic vinegar and speciality oils. The products are processed and bottled in glass bottles, PET bottles, bulk containers and tins.

Eden Valley Site – Mineral Water
Set in the beautiful Cumbrian countryside, the Eden Valley site draws natural mineral water from what is believed to be one of Europe’s largest aquifers.
The purity of our accredited natural mineral water sources is protected because the site is set in an EU Special Area of Conservation. As well as producing our Aqua Pura natural mineral water, Eden Valley produces a wide range of customer own brand water in several bottle sizes, multipacks and display units.

Bradford Site – Soft Drinks
The site is a leading producer of customer own-brand carbonated soft drinks, offering a large variety of flavours and pack formats. From here they we also produce branded products including the Barracloughs range of traditional carbonates and Geebee fruit carbonates. Bradford is a centre of excellence for fruit squash, manufacturing products for our Jucee, Geebee and Wells brands. The site also supplies an extensive range of small bottle juice drinks and sports drink products.

Visit in 60 seconds / Awards

Six Sigma…Lean Manufacturing…Visual Management…Quality…Employee Engagement…Just in Time…People & Engagement…Kanban…Process Improvement

Visit agenda

09.30: Arrival & Welcome
10.00: Overview of Princes Group
10.30: Gemba Site Tour
11.00: Continuous Improvement & Lean,
Engaging People
Logistics & Supply Chain
12.00: Gemba CI in Action
13.00: Lunch
13.30: CI Projects at Princes & What’s Next
14.30: Review & Feedback
15.00: Close & Depart

Crowcon Detection

About the visit

Crowcon Detection Instruments specialises in the development, manufacture, sale and support of flammable and toxic gas detection equipment. The company was founded in 1970 and has constantly led the field with products designed for safety and environmental monitoring.

Based in Abingdon, Oxfordshire in the UK, and with branch offices in Holland, the USA, Singapore and China, Crowcon’s products are sold throughout the world, serving oil, gas and petrochemical companies, public utilities, clean water and sewage treatment companies, fire brigades, construction companies and other organisations where accidental leakage of gas or vapour can become a toxic or explosive danger. Crowcon is part of the Halma Company.
________________________
Strategy & Lean Deployment

Crowcon will share on the visit how they have developed their site-wide Continuous Improvement programme and the Key Performance Indicators (KPI) which measure and track implementation. Clear visual management across the factory ensures that key metrics such as Five S, Health & Safety and quality are measured and improved by each cell.

___________
Lean Projects

Crowcon have undertaken an extensive training programme using the NVQ Business Improvement Techniques (BIT) which provides a foundation of Lean knowledge. On the visit the team will share some of the projects which have reduced waste and improved productivity. You will also see how the company uses Kaizen events and A3 problem solving to make ongoing improvements.
__________
R&D Collaborative Roadmap

Crowcon are currently developing their Roadmap for R&D and Industry 4.0 which includes e-working and the integration of emerging technologies into production. They will be inviting attendees to discuss their current journey & encourage knowledge sharing on the topic.

_______________
Costs & To Book
Visit Cost: £345 plus VAT Per Person
To Book: info@onsiteinsights.org

Visit in 60 seconds / Awards

Lean & World Class Manufacturing… Lean Tools & Techniques … Communication Towers … A3 Problem Solving … BIT Journey … Kaizen … Visual Managment … Five S … Workplace Organisation … R&D … Future-proofing Production … Customer-Led Improvements … Lean Office … Operational Strategy & Deployment

Visit agenda

10.00: Welcome and Introduction
10.30: Our Journey
11.00: Operational Strategy & Roadmap
11.30: Customer Focused Improvements & Lean Office
12.00: Networking Lunch
12.30: Gemba (Site Tour) Coms, A3, BIT, Kaizen
13.30: Industry 4.0
14.00: Feedback & Open Discussion
14.30: Depart

Shingo Discover Excellence at Fujifilm

About the visit

Given the current situation relating to Covid_19 we will make provision to deliver this workshop virtually if required.  If restrictions are lifted we will host this at the host site – Fujifilm. 

This programme is a 2 day hands on practical Shingo workshop on the 4th & 5th June 2020 covering the Shingo principles of Enterprise Excellence at the award winning Fujifilm manufacturing facility in Broadstairs, Kent.

The workshop will be led by Dr Fiona Buttrey, and you will witness first hand, how Shingo principles drive behaviour throughout the entire organisation to deliver world class results. This course is accredited and certified to both the Shingo Institute and CPD service (Continual Professional Development).

You will learn to align your organisational principles and core values with your systems. Group activities are used to help develop skills in assessing alignment and also how to address misalignment’s by embedding your principles into your work and management systems.

At the end of the workshop participants will be able to:

– Introduce Shingo into your organisation
– Understand principle led Behaviours
– Review behaviours through GEMBA
– Identify how tools link to systems
– See and assess behaviour to provide constructive-feedback
– Explore what adjustments could be made to improve systems in driving ideal behaviour for world class results

Costs & To Book
_______________

£1,100 + VAT per person (2 Days)

15% Discount ICBE/Onsite Host Companies
10% Group discount for 3 or more.

Visit in 60 seconds / Awards

Shingo Discover Excellence Workshop … Principle-Led Behaviours … Continuous Improvement … Enterprise Excellence … Lean Tools & Techniques (what to use & when) … Sustaining Lean .. Employee Engagement .. Shingo Model

Visit agenda

DAY 1
08:45: Arrival & Registration
09:00: Workshops, Presentations & Site Tours
12:30: Lunch & Networking
13:00: Workshops, Presentations & Site Tours
17:00: Review & Close
DAY 2
08:45: Arrival & Registration
09:00: Workshops, Presentations & Site Tours
12:30: Lunch & Networking
13:00: Workshops, Presentations & Site Tours
15:00: Site Feedback
16:00: Review & Close