Double H Nursery grows & supplies flowering houseplants for the major supermarkets such as Marks & Spencer, Waitrose and Sainsburys. They have been an accredited Investor in People since 1997 and this reflects their commitment to developing their staff at every level of the business. They have been on an ongoing lean journey for over 15 years and have introduced many tools and techniques used in wider manufacturing industries. They were one of the first companies within their sector to pursue Lean and Best Practice and it has become a way of life within the organization.
Over the last five years they have invested in digitalising operational processes to remove paperwork, save time and improve data quality to generate more insight. Using cloud computing, web-based apps and mobile technology they have made big efficiency improvements for relatively small investments
Lean Manufacturing
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We are in the process of ‘Lean Transformation’ within the horticultural industry. Changing the thought process from “we work with dirt, so it will be dirty”, to a culture of continuous and sustained improvement, and a sense of pride in the workplace. Many of their team leaders have achieved NVQ level 3 in management and there is an ongoing training program to continually develop the team. They are committed to limiting the negative environmental impact of the business and to this end use predominantly biological methods for crop protection against pest and disease, rather than conventional methods.
Operations Technology
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Using tech to improve operational efficiency though the use of custom apps and the elimination of paperwork from key business processes. Double H have built and deployed several apps and will talk more about how they have used these low and no-code solutions to support their digital transformation.