Onsite Insights visit to Thorlabs

Thorlabs, Inc. is a global manufacturer of photonics equipment, serving research, industrial, and OEM markets. Founded in 1989 and headquartered in Newton, New Jersey, it offers over 30,000 products including optics, lasers, fiber components, and imaging systems. Known for its vertical integration and rapid product development, Thorlabs supports innovation across academia and high-tech industries worldwide.
Thorlabs maintains a strong engineering-driven culture with a focus on collaboration, innovation, and quality. The company emphasizes hands-on product development and values direct communication with the scientific community.
Thorlabs offers over 30,000 products covering a wide range of photonics technologies, including:
  • Optical components (lenses, mirrors, filters, etc.)
  • Optomechanics (mounts, stages, translation systems)
  • Fiber optics (cables, connectors, couplers)
  • Laser systems and light sources
  • Imaging systems (microscopes, cameras)
  • Motion control and positioning systems
  • Spectroscopy tools and interferometry products
 
Thorlabs takes a hands-on, engineering-driven approach to continuous improvement, emphasising agility, customer feedback, and internal innovation. Key elements of its approach include:
  1. Vertical Integration
  • In-house control of design, manufacturing, and logistics allows rapid iteration and quality improvements.
  1. Customer-Centric Development
  • Regular engagement with customers helps identify pain points and guide product enhancements.
  1. Rapid Prototyping & Feedback Loops
  • Engineers are empowered to develop and test solutions quickly, with fast turnaround on prototypes and refinements.
  1. Cross-Functional Collaboration
  • Teams from R&D, production, sales, and support work closely to identify inefficiencies and implement solutions.
  1. Decentralised Innovation
  • Individual product lines and facilities are encouraged to innovate independently while sharing best practices across the company.
  1. Data-Driven Decisions
  • Real-time monitoring of operations and customer usage helps identify areas for performance and quality improvement.
  1. Culture of Ownership
Employees are encouraged to take initiative and continuously refine processes and products.

Visit in 60 seconds / Awards

Value Stream Mapping…Creating a Culture of CI…Lean CNC Machining…

Visit agenda

09.45  Arrivals and refreshments

10:00  Welcome & Introductions​

10.30  Continuous Improvement (C.I.) training and culture, A3 Case Studies

11.30  Refreshment break

11.45  Heavy manufacturing value stream transformation (Intro and Gemba)

13.00  Lunch and networking​​

14.00  Lean CNC machining and electro-mechanical final assembly (Intro and Gemba)

15.15  Q&A Session, checking objectives, Feedback survey

16:00  Close and depart​​