Region: UK

DHL Supply Chain, part of the DPDHL Group is the World’s leading logistics provider.  Combining management and value-added services with customised, integrated logistics solutions drives resilience, efficiency, improves quality and creates competitive advantage.  DHL Supply Chain operates in 50+ countries with over 177,000 full-time employees.  Ensuring outstanding and sustainable operations requires the best people.  That’s why DHL strives to provide a safe, inclusive and purpose-driven workplace rooted in the guiding principles of Respect and Results – values that form the foundation of everything they do.

The DHL Coalville facility is a 250,000ft2 multi-Customer Distribution Centre within the Technology sector located in the Midlands area.

DHL Supply Chain drives Continuous Improvement and world class operational efficiency through the implementation of their BASICS Standards and Operations Management System.  These ‘BASICS’ are their sets of tools and processes which define the DHL ‘Way of Working’.  This creates a platform from which to implement their Operations Management System.  A system which ensures they deliver a world class operation that reaches its maximum performance potential.  They embed a culture of Continuous Improvement, which involves everyone, everywhere, everyday taking responsibility for it using the OMS First Choice toolkit.

Visit agenda

10:30 Arrival & Coffee

• Introduction and Overview of Coalville facility
• DHL Operations Management System – how we use OMS to deliver for our Customers
• Site Tour
• Lunch
• Continuous Improvement at DHL
• Q&A

15:00 Close

DHL Supply Chain, part of the DPDHL Group is the World’s leading logistics provider.  Combining management and value-added services with customised, integrated logistics solutions drives resilience, efficiency, improves quality and creates competitive advantage.  DHL Supply Chain operates in 50+ countries with over 177,000 full-time employees.  Ensuring outstanding and sustainable operations requires the best people.  That’s why DHL strives to provide a safe, inclusive and purpose-driven workplace rooted in the guiding principles of Respect and Results – values that form the foundation of everything they do.

The DHL Coalville facility is a 250,000ft2 multi-Customer Distribution Centre within the Technology sector located in the Midlands area.

DHL Supply Chain drives Continuous Improvement and world class operational efficiency through the implementation of their BASICS Standards and Operations Management System.  These ‘BASICS’ are their sets of tools and processes which define the DHL ‘Way of Working’.  This creates a platform from which to implement their Operations Management System.  A system which ensures they deliver a world class operation that reaches its maximum performance potential.  They embed a culture of Continuous Improvement, which involves everyone, everywhere, everyday taking responsibility for it using the OMS First Choice toolkit.

Visit agenda

10:30 Arrival & Coffee

• Introduction and Overview of Coalville facility
• DHL Operations Management System – how we use OMS to deliver for our Customers
• Site Tour
• Lunch
• Continuous Improvement at DHL
• Q&A

15:00 Close

Located in Broadstairs, UK, the FUJIFILM Speciality Ink Systems site is a centre of excellence for the development of UV and aqueous inkjet ink technologies and manufacture of UV inks. The facility manufactures for both Fujifilm print systems and other print system manufacturers. In addition, it has expertise in screen, flexo, and industrial analogue inks. It is part of the global FUJIFILM Ink Solutions Group, with locations across UK, USA and India.

The site holds certifications in ISO 9001, ISO 14001, ISO 45001, and ISO 22000, underscoring its commitment to stringent quality management and environmental standards. It also has GMP manufacturing capability.

Quality assurance is central to the site’s operations, with a focus on delivering products that meet the highest performance requirements. Analytical methodology and equipment is used to control the quality of raw materials at a molecular level. Stringent Quality Management Systems ensure that products undergo rigorous quality checks throughout production.

A strong emphasis on continuous improvement, includes various programs that enhance efficiency and optimize manufacturing processes. The Autonomous Maintenance program empowers production personnel to take ownership of their equipment, ensuring optimal performance and minimizing downtime. One Point Lessons equip operators with valuable knowledge and practical solutions, preventing human errors and resolving process problems effectively. The Quick Kaizen approach facilitates swift implementation of small but impactful improvements.

Additionally, the site’s commitment to sustainability is evident through its goal of reducing CO2 generation by 50% compared to 2019 by 2030, with an ultimate objective of achieving carbon neutrality by 2040. It is a certified zero-to-landfill site.

Supported by robust manufacturing processes and a reliable supply chain, the site delivers batch-to-batch consistency and quality-assured products. With its strong manufacturing and logistics infrastructure, it guarantees uninterrupted global supply to 86 countries.

Visit agenda

10.00 Arrival & Refreshments

10.15 Welcome & Introductions

10.30 About Fujifilm SIS
– Our Company
– Our Culture
– Our Industry

11.30 Our Quality Journey
– Our Approach
– Projects & Initiatives
– Tools & Techniques
– The FSIS House of Lean
– What’s Next!

12.30 Networking Lunch

13.00 Site Tour

14.00 Projects & People
– Communication
– Projects & Results
– Training at Fujifilm

15.30 Ideas Exchange (Q&A)

16.00 Feedback, Close & Depart

Located in Broadstairs, UK, the FUJIFILM Speciality Ink Systems site is a centre of excellence for the development of UV and aqueous inkjet ink technologies and manufacture of UV inks. The facility manufactures for both Fujifilm print systems and other print system manufacturers. In addition, it has expertise in screen, flexo, and industrial analogue inks. It is part of the global FUJIFILM Ink Solutions Group, with locations across UK, USA and India.

The site holds certifications in ISO 9001, ISO 14001, ISO 45001, and ISO 22000, underscoring its commitment to stringent quality management and environmental standards. It also has GMP manufacturing capability.

Quality assurance is central to the site’s operations, with a focus on delivering products that meet the highest performance requirements. Analytical methodology and equipment is used to control the quality of raw materials at a molecular level. Stringent Quality Management Systems ensure that products undergo rigorous quality checks throughout production.

A strong emphasis on continuous improvement, includes various programs that enhance efficiency and optimize manufacturing processes. The Autonomous Maintenance program empowers production personnel to take ownership of their equipment, ensuring optimal performance and minimizing downtime. One Point Lessons equip operators with valuable knowledge and practical solutions, preventing human errors and resolving process problems effectively. The Quick Kaizen approach facilitates swift implementation of small but impactful improvements.

Additionally, the site’s commitment to sustainability is evident through its goal of reducing CO2 generation by 50% compared to 2019 by 2030, with an ultimate objective of achieving carbon neutrality by 2040. It is a certified zero-to-landfill site.

Supported by robust manufacturing processes and a reliable supply chain, the site delivers batch-to-batch consistency and quality-assured products. With its strong manufacturing and logistics infrastructure, it guarantees uninterrupted global supply to 86 countries.

Visit agenda

10.00 Arrival & Refreshments

10.15 Welcome & Introductions

10.30 About Fujifilm SIS
– Our Company
– Our Culture
– Our Industry

11.30 Our Quality Journey
– Our Approach
– Projects & Initiatives
– Tools & Techniques
– The FSIS House of Lean
– What’s Next!

12.30 Networking Lunch

13.00 Site Tour

14.00 Projects & People
– Communication
– Projects & Results
– Training at Fujifilm

15.30 Ideas Exchange (Q&A)

16.00 Feedback, Close & Depart

Nissan Sunderland Plant has been the UK’s biggest car manufacturer for the past 14 years, and the biggest car exporter for the last 12. In 2011, during the plant’s 25th anniversary year, the 6 millionth vehicle rolled off the line, and the plant achieved an annual production figure of 480,485 units – a new UK record for a single car plant. One in every three new cars built in the UK comes from Sunderland Plant.

The Sunderland factory has been operational since 1986 and currently employs around 5,800 people. It is part of the European division of the Japanese car manufacturer Nissan Motor Company Ltd. The plant has a current line-up of Qashqai and Qashqai+2 production on Line 1, with Juke and Note on Line 2. Three main production areas – body assembly, paint, and final assembly – are fed by a press shop, castings plant, engine plant, axle plant, and a bumper moulding facility. A lithium-ion battery plant was recently built, to support introduction of electric vehicle production early next year. Many suppliers are also based within the Nissan facility, sharing line-side production areas.

The plant has been recognised globally as one of the most efficient manufacturing plants in Europe and a cornerstone of Nissans manufacturing worldwide. It is currently preparing for introduction of four new models over the next two years: production of electric vehicle LEAF will begin early 2013, then replacement for Note based on the INVITATION concept, a Qashqai replacement, and a new medium hatchback in 2014. Line 1 introduced a third shift in 2009 and Line 2 will follow suit in 2013, meaning the entire plant will be running as a 24-hour operation for the first time in its 26-year history.

During the visit, you will be taken on a comprehensive tour of this award-winning facility by a member of the Nissan team. You will be able to see first hand how the company has applied Lean and other continuous improvement practices.

Visit agenda

09:00 Arrival & Coffee
Welcome & Introductions
Nissan Background & Philosophy
Kaizen
Five S
Production Tour
Tour Review & Lunch
PLM (Nissan version of TPM)
Questions & Answers
16:15 Close

Nissan Sunderland Plant has been the UK’s biggest car manufacturer for the past 14 years, and the biggest car exporter for the last 12. In 2011, during the plant’s 25th anniversary year, the 6 millionth vehicle rolled off the line, and the plant achieved an annual production figure of 480,485 units – a new UK record for a single car plant. One in every three new cars built in the UK comes from Sunderland Plant.

The Sunderland factory has been operational since 1986 and currently employs around 5,800 people. It is part of the European division of the Japanese car manufacturer Nissan Motor Company Ltd. The plant has a current line-up of Qashqai and Qashqai+2 production on Line 1, with Juke and Note on Line 2. Three main production areas – body assembly, paint, and final assembly – are fed by a press shop, castings plant, engine plant, axle plant, and a bumper moulding facility. A lithium-ion battery plant was recently built, to support introduction of electric vehicle production early next year. Many suppliers are also based within the Nissan facility, sharing line-side production areas.

The plant has been recognised globally as one of the most efficient manufacturing plants in Europe and a cornerstone of Nissans manufacturing worldwide. It is currently preparing for introduction of four new models over the next two years: production of electric vehicle LEAF will begin early 2013, then replacement for Note based on the INVITATION concept, a Qashqai replacement, and a new medium hatchback in 2014. Line 1 introduced a third shift in 2009 and Line 2 will follow suit in 2013, meaning the entire plant will be running as a 24-hour operation for the first time in its 26-year history.

During the visit, you will be taken on a comprehensive tour of this award-winning facility by a member of the Nissan team. You will be able to see first hand how the company has applied Lean and other continuous improvement practices.

Visit agenda

09:00 Arrival & Coffee
Welcome & Introductions
Nissan Background & Philosophy
Kaizen
Five S
Production Tour
Tour Review & Lunch
PLM (Nissan version of TPM)
Questions & Answers
16:15 Close

Nissan Sunderland Plant has been the UK’s biggest car manufacturer for the past 14 years, and the biggest car exporter for the last 12. In 2011, during the plant’s 25th anniversary year, the 6 millionth vehicle rolled off the line, and the plant achieved an annual production figure of 480,485 units – a new UK record for a single car plant. One in every three new cars built in the UK comes from Sunderland Plant.

The Sunderland factory has been operational since 1986 and currently employs around 5,800 people. It is part of the European division of the Japanese car manufacturer Nissan Motor Company Ltd. The plant has a current line-up of Qashqai and Qashqai+2 production on Line 1, with Juke and Note on Line 2. Three main production areas – body assembly, paint, and final assembly – are fed by a press shop, castings plant, engine plant, axle plant, and a bumper moulding facility. A lithium-ion battery plant was recently built, to support introduction of electric vehicle production early next year. Many suppliers are also based within the Nissan facility, sharing line-side production areas.

The plant has been recognised globally as one of the most efficient manufacturing plants in Europe and a cornerstone of Nissans manufacturing worldwide. It is currently preparing for introduction of four new models over the next two years: production of electric vehicle LEAF will begin early 2013, then replacement for Note based on the INVITATION concept, a Qashqai replacement, and a new medium hatchback in 2014. Line 1 introduced a third shift in 2009 and Line 2 will follow suit in 2013, meaning the entire plant will be running as a 24-hour operation for the first time in its 26-year history.

During the visit, you will be taken on a comprehensive tour of this award-winning facility by a member of the Nissan team. You will be able to see first hand how the company has applied Lean and other continuous improvement practices.

Visit agenda

09:00 Arrival & Coffee
Welcome & Introductions
Nissan Background & Philosophy
Kaizen
Five S
Production Tour
Tour Review & Lunch
PLM (Nissan version of TPM)
Questions & Answers
16:15 Close

NHS Blood & Transplant employs over 5,000 people in over 200 locations across the UK. This  remarkable organisation provides a blood and transplantation service to the NHS, looking after blood  donation services in England and transplant services across the UK. This includes managing the  donation, storage and transplantation of blood, organs, tissues, bone marrow and stem cells, and  researching new treatments and processes.

Manufacturing operations have been transformed in recent years and manufacturing and testing sites  have been consolidated. A new, integrated supply chain approach has helped balance supply and  demand. This has led to an increase in productivity since 2008/09 of 75% in manufacturing and 98% in  testing.

This visit is being hosted at the manufacturing and processing centre in Colindale, London and it will provide  an insight into how this incredible organisation has developed and applied a programme of continuous  improvement within a diverse and highly complex organisation. NHS Blood & Transplant has a unique  role within the wider NHS of saving and improving lives through relationships and services delivered to  both volunteer donors and hospitals.

During the visit you will:

• Understand the NHS Blood & Transplant Continuous Improvement journey that has been supported by lean principles.
• See first-hand how processes have been improved in different settings of manufacturing, laboratory and support functions using continuous improvement principles
• Understand how continuous improvement functions are responding to business needs and cultural challenges.
• Understand how the organisation’s external partnerships and exchange forums contribute to the continuation and development of best practice

Visit agenda

10.00 Arrival and Signing In

10.15 Welcome & Introductions

10.40 NHSBT Colindale – our Lean Journey

11.10 Virtual Reality – Vein to Vein

11:40 Tour of Manufacturing

12.30 Networking Lunch

13.15 Tour of Hospital Services

14:00 Overview of Cord Blood Bank

14.45 Q & A

15:15 Feedback session